Tuesday, February 22, 2011

Jumping the Shark

I think we've finally jumped the shark here in Massachusetts EMS.
A committee has recently been formed to tackle a pressing and completely new and unforseen problem here in Emergencyland: The Bay State Edition.
That idea:
We need to make sure we get two paramedics on the scene of some ALS calls in Massachusetts.
("Some," apparently being synonymous with "all," but more on that later)
Those of you NOT currently hitting yourselves in the heads with tackhammers probably don't work in Mass EMS, and thus need a little history.
See, until recently, the state required that all ALS units be staffed by two paramedics.
Ergo, all ALS calls were serviced by two paramedics.
Then at the behest of people looking to either minimize expense, maximize profits, or both, those regulations were watered down so that, with the state's blessing, some services could operate an ALS unit with only one paramedic on-board, partnered by either an intermediate or basic EMT.
Not a great set-up, but the system had adapted, made peace with the arrangement.
THEN, this past Thanksgiving season, quietly and under the cover of darkness -- WHAM! That regulation was thrown out the door competely by the state legislature under the guise of planning for the next flu epidemic (you know, like the one we DIDN'T have last year) so now, in Massachusetts, all you need to have an official ALS unit is a single paramedic on-board.
So next time you call 911, try not to think about the fact that you're relying on the emergency planning accumen of a bunch of state reps and senators who can't balance the state budget, keep promises to roll back the income tax, or build a tunnel without going 15 times over budget.
As the various boards and committees left picking through the wreckage wrought by our elected overseers begin their work, one of their missions is to figure out A) do we need two medics on ALS calls?, and B) if so, which calls, and C) how the heck do we do THAT?
Now, I'm in favor of dual paramedic staffing, but not for the typical reasons.
I concur with the forces calling for single-medic ALS units who point out that there is very little evidence in the medical literature that dual medic units produce concrete improvements in patient outcomes.
There has even been some conjecture that state data indicates patients treated by dual medic units have fared worse, if the number of complaints generated by dual medic units vs. other configurations are an indication (which I don't think they are).
I also concur that the calls two paramedics are legitimately needed for are few and far between.
But I support the dual medic configuration for two reasons:
1 -- although it is a consideration that I am sure that those in charge of our profession could care less about, I think dual medic is a better configuration for the two paramedics themselves. Like my Nana always said, many hands make light work. Two medics on an ALS unit allows for perfect distribution of labor, and, I would argue, happier employees. Anyone who's ever worked P-B as the medic knows the joy of a shift consisting of three chest pains, a shortness of breath, a hypoglycemic and one sad person. Good shift for the basic, bad shift for the medic. With a two medic system there's no debate or worry over who does what, you just split the calls down the middle
2 -- I think skills dilution is less of a problem with dual medic ALS units. If every ALS unit were forced to consist of two medics, that would by necessity cut down on the total number of ALS units even while the total number of calls stays constant, meaning more medics would see more sick patients.
Of course, this being Massachusetts, we're working diligently on applying a $1,000 solution to a $10 problem that we created in the first place.
The current proposal, as I understand it, would call for a second ambulance to be dispatched to certain ALS-level calls, although from my early perusal of the list of qualifying chief complaints, pretty much ANY ALS call would get a second ambulance dispatched to it.
This might not be much of a problem in urban systems with ambulances to spare (all you city guys try not to spit coffee out of your noses when you read that -- that stuff'll burn...), but what happens in my neck of the woods, in the suburban-rural interface?
As I understand it, any ALS call would have to involve multiple communities, leaving two towns unable to adequately provide ambulance service, instead of one.
And who's going to pay for the increased cost of call-backs at local ambulance and fire services to cover while the primary ambulance crew is chasing down yet another chest pain in a neighboring town?
My guess is that certain folks think amending the new law with these regs might in some way aid the wet dream that is regionalization.
I think regionalization is by far the best model for EMS delivery, but I am a lifelong Massachusetts resident, and thus know better than to believe in Santa Claus, the Easter Bunny, and statewide regional cooperation.
This is a horrible idea on so many levels, unless of course you think that what the EMS system in Massachusetts needs is additional complexity.
Just stop the madness and put two medics back on the bus.
Jumping sharks is dangerous.

9 comments:

Christopher said...

Interesting. My service is Medic-whoever (EMT-P, EMT-I, EMT) with no regulation to have two paramedics. We often get at least a second medic if the engine arrives on a bad call. As a newer medic I want a second EMT-P so I can bounce MY questions off of someone.

As for regulating 2 medics per truck, North Carolina instead said: if you want RSI, you'll have 2 RSI trained medics on scene.

Neighboring services run dual medic, and given their workload it allows a near perfect split as your said. I'm just too new to not want to take every call.

Unknown said...

Ted,
The state needs to go back to REGIONALIZED ALS. Studies have proven that this is the BEST method of delivering ALS care in the Commonwealth. In the mid to late 90's, prehospital intubation rates were in the 95-96% area-when the state was littered with regionalized units- both hospital AND private based. Now, with only TWO regionalized services left, ETT success are in the mid 70's. Meds were being ADDED to our protocols, NOT deleted. So on, so on. Plus, back 'then'- Paramedics WANTED to be Paramedics-to deliver optimal patient care and to obtain a medical education only compared to medical school. Now, many are 'forced' to obtain this 'burden' to be firefighters.
Not forgotten is the wonderful Commonwealth itself. The true 'killer' of regionalized ALS. The state looks at EMS as a revenue generator. They decided to rubber stamp all of these little towns to the ALS level to increase revenue. How?
1. ALS license fees
2. Need to hire medics = more schools= more taxable revenue
3. Medic recert fees.
For those of us who are Paramedics because we WANT to be Paramedics, the deck is grossly stacked against us.

Mass Medic said...

@ Chris -- that's interesting. Do you work for Medic or WakeMed or someplace like that?

@ John -- I agree, but I think you're a few years too late to the party. The counties are dead in Mass., so we're not going to be emulating the better county regional systems like WakeMed, King County, etc. With just 3 exceptions (UMass, Saints, Lawrence General), the hospitals in Mass have declared they couldn't care less about quality EMS. Regionalization may come, but it will come with an IAFF sticker on the side. Of course, I think what most of my hospital friends say when they say "I want regional ALS," is in reality, "I don't like fire departments." But as time goes on and more and more of the medics from hospital-based systems realize that there's nothing waiting for them when their careers are over, I think there will be less and less validity to the increasingly-tired saw that hospital-based medics are there for the medicine while fire-based medics are their for selfish reasons. Let's look at Westborough Fire Department here in Mass. I'd say that 4/5s of the medics on that department are current or former hospital-based medics from such excellent services as Worcester EMS (aka UMassMemorial), Emerson ALS-1 (a former employer of mine, which dumped a 30-year-old regional ALS service in order to build a parking lot), and the old MetroWest Medical Center ALS truck (yet another regional, hospital-based ALS truck that was disowned by hospital executives who don't know the difference between a paramedic and a Valet). Are you seriously going to tell me that Westboro Fire Department doesn't provide top-notch care because the patch on their medics' shoulders says "WFD" instead of carrying the name of a hosital? Is there something magical about showing up in an Expedition versus an ambulance? Westborough Fire Department provides outstanding prehospital care because it has outstanding people. And as time goes on, people just like them are going to move to fire departments, until and unless something better arises in Massachusetts, and I don't see that happening.

Mass Medic said...

...but wouldn't it be great if I were wrong???

brendan said...

Great for Westboro FD, glad to hear it. Unfortunately I think your example is far outnumbered by departments populated with "Gotta get my patch to get a job, then count the days till I bid to the BRT" paramedics.

Fire Departments providing EMS do that 85-90% of the time- yet how many take medical aptitude- beyond a copy of the candidate's cert- into account during the hiring process? They take a fire-centered written and a fire-centered agility. Where's the medical evaluation?

Mass Medic said...

@ Brendan - clearly you're missing the point. This wasn't meant to be a debate about fire-based EMS, but I can't let that "85 - 95%" BS pass unchallenged. I've worked plenty of hospital-based regional ALS and I've worked at fire-based ALS. True, most guys don't go to the FD dreaming of working up chest pains. But there are plenty of bad medics working for the "pure" EMS systems. And at the end of the day, if you live in Massachusetts, the ONLY people making real investments in EMS (including us lowly worker bees, not just the consumer) are fire departments. Until hospitals step up and acknowledge EMS as a medical specialty, you're deluding yourself. My point is that this is all evolving, and as time goes by more and more quality medics are going to migrate to FDs because that's the only place they're going to be able to make a living. Or they'll go to PA school.

Christopher said...

Ted I'm in Southeastern NC with a fire based service, we've got the nice beaches :)

I'd say the crux is getting providers who want to be there and aren't just there because they were required to get the certification. But, being a software engineer I can tell you that field has the same problem, albiet less of a health hazard.

brendan said...
This comment has been removed by the author.
brendan said...

Ted- my apologies, I was unclear. by "85-90%," I meant their call volume is 85-90% EMS, not the percentage of improperly-motivated providers.

Sorry for the confusion. But I stand by my statement regarding an overall failure by fire departments to assess a candidate's medical abilities during the hiring process.